Handmade orders:

You will receive an email to notify you that your order is on hold once you have placed an order. Please check the waiting times in the product descriptions. This can sometimes be around 8 weeks so please feel free to get in touch if you would like to know exactly where I am up to. Once your order has been made you will receive a completion email and your package will be dispatched. I use Evri for smaller packages and Royal Mail for larger packages and I will add tracking details to the notes of your completion email. Packages should be received within 3-4 days after posting within the UK however this may be longer in Ireland.

You should receive an automatic email with tracking details once the items have been dispatched. If you don’t receive an email please get in touch and I will provide you with these details. Some emails may go into your spam inbox. The best way to get in touch with me for the most prompt reply is via Facebook or Instagram. You can also send a Whatsapp message to 07414719237.

All parcels are sent via standard second class signed for or tracked shipping in secure double walled strong cardboard boxes, ready to display.

Refunds cannot be offered for late deliveries that are out of my control. If a parcel is damaged during transit or lost (not common), a claim will be filed with the shipping company and once a claim is accepted your order will be re-made.